Manchester Taxi is a licensed private hire company providing airport transfers, V Class vans, minibuses, taxis with child seats, wheelchair taxis, and pet-friendly taxis across Greater Manchester and the UK. We are the data controller for any information you share with us.
We collect your name, phone number, email address, pickup and drop-off details, flight information, special requirements (such as wheelchair access, child seat, or pet-friendly vehicles), and payment details. Payments are processed securely, and we never store your card numbers. We also collect website usage data via cookies.
We use your information to process and confirm your booking, share journey details with your driver, send confirmations and updates, respond to enquiries or complaints, improve our website and services, and meet our legal obligations.
Your data is shared only with our licensed drivers (journey details only), secure payment processors such as Stripe, our IT and hosting providers, and legal authorities where required by law. We never sell or rent your data.
We retain booking records for up to 7 years, enquiry correspondence for up to 3 years, and website analytics data for up to 26 months. All data is securely deleted when no longer needed.
Under UK GDPR, you have the right to access, correct, delete, or restrict your data, and to object to marketing communications. To exercise any of these rights, email us at [email protected]. We respond within 07 days.
We use essential cookies to run the site and, with your consent, analytics cookies to understand how visitors use it. You can manage your preferences via the cookie banner or your browser settings.
Contact & Complaints For any questions, email [email protected]. Our team will try its best to resolve your complaints.
Manchester Taxi operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy may be updated periodically; changes will be posted on this page.